Legal Notice
Important information about how the website operates
Service provider details
EU Vignettes LTD
1. Intermediary Service Notice
europe-vignettes.com is operated by an independent commercial service provider and is not affiliated with any government bodies, public authorities or official operators of toll collection systems.
Users have the option to purchase a vignette directly through the official national systems.
The Site provides a paid intermediary service consisting of registering the vignette in the official system in the name and on behalf of the User.
The final price includes the road toll due in full to the operator of the respective system (Czech Republic – SFDI, Slovakia – NDS, Hungary – NÚSZ, Slovenia – DARS, Bulgaria – BGTOLL, Switzerland – BAZG) and order handling (performance of the service, customer support and payment processing).
The price on the Site is higher than the road toll alone charged in the official system, as it also includes order handling.
2. Service Fulfilment and Right of Withdrawal
The order is confirmed immediately after payment. The e-vignette is registered in the official system and the confirmation is sent by e-mail, usually within 2–3 minutes of payment. Official systems accept registration only a limited time in advance (e.g. Czech Republic – 30 days, Slovakia – 60 days before the start date); the Swiss e-vignette is registered on its start date; if, at the time of the order, the system does not yet allow registration for the chosen date, the e-vignette is registered as soon as it does, and the confirmation is sent at that time (section 6.1 of the Terms and Conditions).
Where the e-vignette is registered within 14 days of purchase, by placing the order the User expressly requests immediate performance of the service and acknowledges that, upon its full performance (registration of the e-vignette), they lose the right to withdraw from the contract, in accordance with Regulation 36(2) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) and Article 16(a) of EU Directive 2011/83/EU. Where the e-vignette is registered later than 14 days after purchase, the User retains the full 14-day right of withdrawal and, until the e-vignette is registered, may cancel the order with a full refund (details in section 7 of the Terms and Conditions).
3. Dispute Resolution
A consumer may contact the competent consumer protection authority in their country of residence.
We are not obliged to and do not agree to participate in proceedings before a consumer dispute resolution body. If you encounter any issues, please contact us directly: info@europe-vignettes.com
4. Liability
The Company exercises due care in performing its services. However, the Company is not liable for:
- errors resulting from incorrect data provided by the User,
- decisions of enforcement authorities in individual countries,
- changes to road regulations or toll systems,
- technical interruptions or errors in official toll collection systems.
The User bears full responsibility for the correctness of the data entered when placing the order. The Company's total liability is limited to the amount paid for the order in question.
The Company is not liable for delays caused by external systems or for the processing time on the side of official operators.
Nothing in this Legal Notice limits or excludes the Company's liability for death or personal injury caused by negligence, fraud or any other liability that cannot be limited or excluded under applicable law (including the Consumer Rights Act 2015).
5. Governing Law
This Legal Notice and all legal relationships arising from the use of europe-vignettes.com are governed by the law of England and Wales.
A Consumer resident in a Member State of the European Union retains all rights granted to them by the mandatory provisions of the law of their country, including rights arising from Directive 2011/83/EU on consumer rights.
A consumer may also contact the competent consumer protection authority in their country of residence.
6. Intellectual Property
All content contained on europe-vignettes.com — including texts, graphics, logos, interface and source code — is the property of EU Vignettes LTD or of entities that have granted the Company the appropriate licence, and is protected by copyright law, in particular the Copyright, Designs and Patents Act 1988 (UK) and EU Directive 2001/29/EC.
Copying, reproduction, modification or distribution of any elements of the Site without the Company's prior written consent is prohibited.
7. Changes to the Legal Notice
The Company reserves the right to update this Legal Notice at any time. Changes take effect upon publication on the Site.
We recommend reviewing this page regularly. Continued use of the Site after changes have been published constitutes acceptance of those changes.
8. Contact
If you have any questions about this Legal Notice, the Terms and Conditions or the Privacy Policy, please contact us:
E-mail: info@europe-vignettes.com
Phone / WhatsApp: +44 208 226 4306
Orders and customer service: 24/7
EU Vignettes LTD · Company number: 17138801
4 Norbreck Gardens, London, NW10 7HS, United Kingdom
info@europe-vignettes.com · +44 208 226 4306 · europe-vignettes.com
Last updated: 12 October 2026